GCG / Ideas from the work
Inside complex commerce.
Stories and practical guidance on B2B buying, enterprise integration, and digital experiences. Explore the decisions behind the implementation, from the first product search to the systems that fulfill the order.
The integration dashboard should tell the record’s story
An error count tells operations that something needs attention. A useful integration experience explains which business record is affected, what happened to it, and what can safely happen next.
Why product sitemaps belong in the publishing workflow
A product can be ready for customers while its discovery signals lag behind. Trace a product from publication to sitemap to understand the connection between catalog operations and search discovery.
When a buyer returns to an expired B2B quote
An expired quote carries a useful history, but its commercial terms may have changed. Explore a reopening experience that preserves context while making today’s price, availability, and approvals clear.
The homepage loads. Is the CMS upgrade really finished?
A successful deployment is only one part of a CMS upgrade. Follow the work of a buyer and a content author to understand what meaningful post-upgrade validation should cover.
What a Quick Order form needs to know about industrial buying
A buyer may know the part number and still need help placing a valid order. Explore how product identity, pack sizes, minimums, and inventory should work together in industrial Quick Order.
The order timed out. Did the ERP receive it?
A timeout leaves a business question unanswered. Follow an order across commerce and ERP to see why reconciliation, clear states, and careful recovery matter more than a quick retry.
Using our Znode ChatGPT Connector
Using our open source Znode ChatGPT Connector, we can take the prompts formulated in part 1 and easily use them to provide value in our Znode implementation.
Using AI to Enhance Znode B2B E-Commerce Workflows
Let’s explore using the OpenAI API to enhance a workflow in the B2B E-commerce platform Znode by building a custom Commerce Connector. Part 1 discusses the business use case and creating the OpenAI natural language prompt.