GCG platform partners / Enterprise commerce

Adobe for Business

Adobe Commerce

Adobe Commerce B2B
implementation and integration.

GCG helps manufacturers and distributors make Adobe Commerce and Magento work across company accounts, contract pricing, checkout and ERP systems. Bring one difficult workflow or a broader implementation. We will help define the scope, ownership and path to release.

Selected implementation / Industrial manufacturer

Company context that survives checkout.

One login. Several eligible purchasing accounts. Different catalogs, prices and billing relationships. GCG implemented targeted account, checkout and ERP-connected improvements in an existing Adobe Commerce environment for an industrial manufacturer operating multiple commerce brands.

01 / Buyer experience

The right products and price.

Eligible company selection controls product access, shared-catalog context and cart ownership. Stale or ineligible selections are blocked.

02 / Downstream handoff

The account stays with the order.

The placed order keeps the selected company's account reference through email details and ERP exports, even after the buyer switches accounts.

03 / Checkout behavior

Old payment sessions stay old.

Hosted payment initialization follows a valid quote and the selected method. Callbacks from stale sessions are rejected after the method changes.

Explore the implementation and account-switching demo
Conceptual industrial product and purchasing flows converging into one connected order
Complex purchasing.
A connected path to fulfillment.
Platform architecture

Platform + perspective

Built on Adobe Commerce.
Built around your business.

Adobe Commerce offers B2B capabilities such as company accounts, shared catalogs, negotiable quotes, and purchasing controls. Availability depends on the licensed offering and B2B configuration.

We connect those capabilities to your customer relationships, product information, and enterprise workflows, with a clear view of what the platform handles and where integration or customization is needed.

Explore Adobe Commerce

Industrial expertise

Complex environments.
Considered experiences.

Illustrative configured industrial assemblies being checked against technical requirements

For manufacturers

Connect your products
to your channels.

Translate channel strategy into account structures, product access, and purchasing experiences. We connect brand and product requirements with the practical constraints of fulfillment and enterprise data.

Illustrative multi-line B2B order being scanned and prepared in divided trays

For distributors

Make every buying
relationship work.

Support account-specific assortments, pricing, repeat purchases, and order visibility across large catalogs. We focus on reducing the friction between the storefront and back-office workflows.

How we help

From platform potential
to everyday performance.

01

Implementation & customization

Configure buying experiences and build extensions around clear requirements and platform boundaries.

02

ERP & product data integration

Connect customer, product, price, inventory, and order data with validation and operational visibility.

03

Upgrades & continuous improvement

Assess modules and custom code, plan releases, and improve performance and maintainability.

Inside the implementation

The order has to make sense beyond checkout.

A buyer may see a negotiated price, use an account-specific payment method and ship to an approved location. The ERP may own the customer, financial terms and fulfillment process. We clarify those boundaries before adding custom behavior, then follow the transaction through its downstream acknowledgement and exceptions.

B2B account experience

Shape company relationships, catalogs, pricing and purchasing workflows around the applicable Adobe Commerce edition and installed B2B capabilities. Validate what the buyer can see and do in the correct account context.

ERP-connected operations

Define customer, inventory, order, shipment and invoice exchanges with explicit validation and ownership. Plan for delayed responses, rejected records and reconciliation so support teams can take the next appropriate action.

Maintainable customization

Review extensions, custom modules and configuration as one system. Keep business rules in appropriate application boundaries and consider how dependencies, upgrades and deployment affect the next release.

Keep buying promises aligned with operating data.

Customer accountIdentity, terms and permissions
Commerce experienceAssortment, pricing and checkout
Integration boundaryContracts, state and recovery
Enterprise systemsCustomer, stock and fulfillment

The data owner is agreed per entity and workflow. A single integration strategy does not fit every ERP, commerce edition or installed extension.

Engagement options

A useful starting point. A defined set of deliverables.

Your project may be a buying rule that keeps failing, an ERP handoff that operations cannot trust, or a broader commerce initiative. The scope should make the next decision easier for ecommerce, marketing and IT.

Understand the work

Assessment and roadmap

Bring your current edition, modules, account relationships and a representative order. An assessment can produce:

  • A map of the buying workflow and data owners
  • An inventory of modules, extensions and integration dependencies
  • A prioritized implementation plan with acceptance criteria
Build the behavior

Implementation and integration

Turn the agreed workflow into a reviewable implementation. Delivery can include:

  • Scoped commerce modules and ERP integration changes
  • Checks for account access, checkout and exception handling
  • A release plan, configuration notes and operational handover
Keep improving

Ongoing engineering

Work from the issues your buyers and operating teams actually encounter. The engagement can cover:

  • Workflow fixes and extension compatibility work
  • Release preparation and representative regression checks
  • Investigation guidance for delayed or rejected integrations

Deliverables, environments, support coverage and release responsibilities are agreed for the engagement.

Talk through your Adobe Commerce scope

Useful conversations

A clear place
to start.

Do Adobe Commerce and Magento Open Source include the same B2B features?

No. Adobe Commerce B2B capabilities depend on the applicable product, extension and configuration. We establish the actual edition and installed functionality before recommending how to implement company accounts, shared catalogs or quoting.

Can you work on an existing customized store?

Yes. We begin with the modules, integrations, release process and the specific behavior that needs to change. That inventory helps define a bounded implementation and identify dependencies before development.

Can you help with ERP integration reliability?

Yes. We can trace a workflow from its source data to the downstream result, then address mapping, validation, state handling and recovery. We also define what operations needs to see when the expected result is delayed or rejected.

B2B implementation detail

Three buying workflows to prove before launch.

An Adobe Commerce B2B implementation has to hold together when the buyer changes accounts, the ERP response is uncertain or checkout changes mid-flight. Open a scenario to see the behavior your team should verify. The account labels below are fictional.

01One buyer, two purchasing accounts

A buyer switches from Branch A to Branch B. The eligible assortment, negotiated price and cart must follow the authorized account. An order placed under Branch A must retain that account even after the buyer switches again.

Account selection through order placement
Selected accountBranch A
Buying contextBranch A catalog and price
Placed orderBranch A account snapshot

What to verify: server-side account authorization, account-specific product access, cart and quote ownership, and the same account reference in the ERP export. A later account switch must not rewrite the placed order.

02The ERP times out after an order is sent

Commerce accepted the order, but the integration did not receive a definite ERP response. A timeout leaves the downstream outcome uncertain. Look up the stable external order reference before deciding whether another delivery attempt is appropriate.

An uncertain response needs a lookup
CommerceOrder accepted
IntegrationResponse uncertain
Next actionReconcile external reference

What to verify: durable delivery history, a stable reference across attempts and an exact ERP readback. No result on the first lookup is not proof of failure. Preserve the pending state and route ambiguous outcomes to the appropriate owner.

03A payment response arrives for an old checkout state

The buyer changes the payment method while a hosted card session is being initialized. An old response must not attach that session to the updated quote or restore the previous method. Validate the current quote and selected method before starting a fresh session.

Only the current checkout state can proceed
Buyer actionPayment method changes
Old callbackStale session rejected
Current quoteValidate before initialization

What to verify: payment method persistence, quote identity, stale-session rejection and a clear buyer-controlled retry path when initialization fails.

Start with the challenge

Bring us the workflow
that needs to work.

Start with the buying relationship, system handoff or checkout behavior you want to improve.