Frosted-glass structures connecting polished metal platforms

GCG services / Manufacturing & distribution

Make the experience
work with the enterprise.

Commerce, content, product data, and ERP work best as a connected business. We design, implement, integrate, and evolve the systems behind your customer experience.

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A practical first engagement

Start with one buying workflow.

For IT, marketing, and ecommerce teams planning a platform change or untangling a difficult integration, a focused workflow and architecture review creates a shared basis for the next decision.

Bring the context

A representative buying journey, the systems involved, current pain points, and the people who own account, catalog, pricing, and order rules. Begin with sanitized examples and existing documentation.

Map the handoffs

Trace the customer action through commerce and ERP. Identify data ownership, failure paths, dependencies, and the decisions that shape implementation. Include customer service and operations where the workflow depends on them.

Leave with a next step

Review a workflow map, system responsibilities, key risks and assumptions, and a prioritized implementation scope. Decide which work needs configuration, custom engineering, or a broader platform change.

Scope and deliverables are agreed before the engagement begins. Production changes, platform licensing, and ongoing support are scoped separately.

Commerce & experience

Make complex buying
feel straightforward.

Industrial sensor and material samples arranged for technical catalog preparation

Build and evolve digital experiences around the way manufacturers, distributors, dealers, and business accounts actually buy.

B2B storefronts & customer portalsAccount access, customer catalogs, pricing, quote requests, purchasing permissions, and repeat ordering.
Content & product discoveryTechnical product data, specifications, documentation, search relevance, and merchandising.
Channel & multisite experiencesExperiences shaped around brands, regions, dealers, branches, and customer relationships.

Explore B2B ecommerce development

Enterprise integration

Connect the order
to the operation.

Integration is more than moving data. Define ownership, timing, validation, and recovery so workflows can be understood and supported across teams.

ERP & commerce workflowsCustomers, contract pricing, availability, orders, shipments, and invoices across systems.
Product & catalog dataProduct information, categories, attributes, and assets with clear rules for source ownership and updates.
Operational reliabilityValidation, logging, exception handling, reconciliation, and recovery paths for business-critical transactions.

Explore ERP and ecommerce integration

Connected by design

Customer experience.
Operational reality.
Shared direction.

Modernization

Evolve the platform.
Protect the workflow.

Technician reviewing a binder beside an industrial control enclosure and tablet

Move forward with a clear view of customizations, dependencies, and the business processes that need to keep working.

Platform upgrades & migrationsAssess compatibility, data movement, integration dependencies, and rollout requirements.
Customization & technical debtReview existing implementations and shape improvements around maintainability and platform fit.
Ongoing technical deliveryPrioritize enhancements, resolve defects, and support releases with a shared understanding of business impact.

Explore platform modernization

Built around your team

Different responsibilities.
A shared business outcome.

We connect the priorities of IT, marketing, and ecommerce so the customer experience and the enterprise behind it move together.

IT & architecture

Make the system boundaries clear.

Unclear ownership, fragile connections, and release dependencies make even a small change difficult. We map source systems, data contracts, failure paths, and the recovery approach around the workflow in scope.

Useful evidence: architecture decisions, acceptance criteria, validation records, and operational handoff.

Explore delivery and validation

Marketing & digital experience

Protect the work behind the content.

A platform change needs to preserve publishing, technical resources, brand expression, and the inquiry paths that connect a visitor to your team. We bring design decisions and workflow validation into the same release conversation.

See it in practice: a production CMS upgrade spanning editorial workflows, documents, and controlled quote-form validation.

Read the CMS modernization story

Ecommerce & operations

Make buying rules useful to the buyer.

Account pricing, known-SKU ordering, quantities, inventory, and ERP handoffs shape whether a buyer can complete the next step. We connect these rules to storefront behavior and the people supporting orders.

See it in practice: production improvements across ordering, catalog publishing, selected ERP account workflows, and failure notifications.

Read the commerce story

Bring one workflow or a broader initiative.

We can begin with an architecture and roadmap discussion, a defined implementation, or ongoing engineering. Scope, responsibilities, deliverables, and support coverage are agreed for the engagement.

Discuss your priorities

Ways to work together

Start where the
business needs you.

Assess

Architecture & roadmap

Review business goals, architecture, customizations, and integration risks to define practical next steps for a new initiative or existing platform.

Deliver

Implementation & integration

Agree scope and acceptance criteria for a defined build, upgrade, or connection. Validate in increments and prepare the operational handoff.

Improve

Ongoing engineering

Maintain a prioritized backlog across enhancements, reliability, platform maintenance, and release support.

Start with the challenge

What could work
better together?

Let’s connect your next ambition to a practical path forward.